Chatbot Names: How to Pick a Good Name for Your Bot

chatbot name

There are a few things that you need to consider when choosing the right chatbot name for your business platforms. Most likely, the first one since a name instantly humanizes the interaction and brings a sense of comfort. The second option doesn’t promote a natural conversation, and you might be less comfortable talking to a nameless robot to solve your problems.

Certain names for bots can create confusion for your customers especially if you use a human name. To avoid any ambiguity, make sure your customers are fully aware that they’re talking to chatbot name a bot and not a real human with a robotic tone of voice! The next time a customer clicks onto your site and starts talking to Sophia, ensure your bot introduces herself as a chatbot.

Creative Chatbot Names

Once you’ve decided on your bot’s role and type, work on its tone, speech, and chatbot design ideas. Build AI chatbots without code, generate more leads, and improve customer experience. Building your chatbot need not be the most difficult step in your chatbot journey. When you first start out, naming your chatbot might also be challenging. On the other hand, you may quickly come up with intriguing bot names with a little imagination and thinking. If we’ve aroused your attention, read on to see why your chatbot needs a name.

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Consider simple names and build a personality around them that will match your brand. When you pick up a few options, take a look if these names are not used among your competitors or are not brand names for some businesses. You don’t want to make customers think you’re affiliated with these companies or stay unoriginal in their eyes. It’s a common thing to name a chatbot “Digital Assistant”, “Bot”, and “Help”. People may not pay attention to a chat window when they see a name that is common for most websites, or even if they do, the chat may be not that engaging with a template-like bot. As your operators struggle to keep up with the mounting number of tickets, these amusing names can reduce the burden by drawing in customers and resolving their repetitive issues.

Tips on naming your business

You have defined its roles, functions, and purpose in a way to serve your vision. Certain bot names however tend to mislead people, and you need to avoid that. You can deliver a more humanized and improved experience to customers only when the script is well-written and thought-through. It clearly explains why bots are now a top communication channel between customers and brands. This does not mean bots with robotic or symbolic names won’t get the job done.

chatbot name